Effective Date: 31.10.2023

Introduction

Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you interact with our services. We operate in compliance with applicable data protection laws.

Information We Collect

1. Personal Information: We may collect personal information when you interact with our services or engage with us. This information may include your name, contact details (such as email address and phone number), payment information, and other information voluntarily provided by you.
2. Usage Information: We collect data related to your interactions with our services, including preferences and any interactions with our systems. This information helps us enhance your experience and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and enhance our services, ensuring you have the best experience possible.
• To respond to your inquiries and provide customer support when needed.
• To send important updates, information, and notifications related to our services.
• To analyze usage patterns and trends, allowing us to continually improve our services.
• To comply with legal obligations and protect our rights.

Disclosure of Information

We respect the privacy of your personal information. We do not share your personal information with third parties for direct marketing purposes. However, there are limited circumstances in which we may disclose your information:

• To our trusted service providers or software providers, who assist us in managing customer information and improving our services. These providers are contractually obligated to handle your data securely and in compliance with applicable data protection laws.
• To comply with legal requirements, including responding to court orders, subpoenas, or requests from government authorities.

How We Protect Your Information

We take reasonable and appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. While we implement security measures, please understand that no security system is entirely foolproof, and we cannot guarantee the absolute security of your data.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights or have any concerns about how your data is handled, please contact us at hello@alaia.ch.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. Any updates will be communicated through our website or other appropriate channels, and the effective date will be revised accordingly. Your continued use of our services after changes to this Privacy Policy will indicate your acceptance of those changes.

Contact Us

f you have questions, concerns, or requests related to this Privacy Policy or our data practices, please feel free to reach out to us at: Email hello@alaia.ch.